Summer in Saratoga Springs means more door-to-door activity. New developments bring new residents — and new developments also attract solar companies, pest control reps, internet providers, and security system salespeople who canvass growing communities aggressively.
Most residents don't know that Saratoga Springs has specific ordinances protecting them. The Saratoga Springs Police Department recently reminded the community of these rules, and they're worth knowing before the next knock at your door.
What City Code 5.13 Actually Says
Per the City of Saratoga Springs Municipal Code, Chapter 5.13, the city has specific regulations governing door-to-door solicitation. Here's what the law requires:
Every solicitor must have a city business license. Any salesperson coming to your door to sell goods or services in Saratoga Springs is required to obtain a business license from the city. This is not optional. Per City Code 5.01.02, it is unlawful to engage in business within the city without first obtaining a valid license. This applies to solicitors just as it does to any other business operating within city limits.
Solicitors are only allowed to knock between 9am and 9pm. Per the Saratoga Springs Police Department's public reminder and consistent with City Code 5.13, solicitors are limited to specific hours. Knocking before 9am or after 9pm is a violation. If someone shows up at 8pm selling solar panels, that is within the allowed window. If they show up at 9:30pm, it is not.
They cannot ignore your no soliciting sign. This is the rule that catches most people off guard — because in many Utah cities, ignoring a no soliciting sign is not actually against the law. As KSL's investigation found, Sandy City had no ordinance at all against salespeople ignoring posted signs. Saratoga Springs is different. Under City Code 5.13, solicitors are required to respect no soliciting signs and can be cited for ignoring them. A sign posted on or near your front entrance is legally binding on any solicitor operating in the city.
They can be reported — and cited. If a solicitor violates any of these rules, you can report them to Saratoga Springs Police Department dispatch directly at 801-798-5600. Officers can respond and cite violators.
How to Ask If a Solicitor Is Licensed
You are within your rights to ask any salesperson at your door whether they have a valid Saratoga Springs business license. A legitimate solicitor operating within the law will be able to confirm it. Per City Code 5.01.16, licensed businesses are required to display or make their business license certificate available — so asking to see it is reasonable.
If someone cannot confirm they have a city license or becomes evasive when you ask, that is itself a reason to close the door and report them to dispatch.
The No Soliciting Sign: Does It Actually Work in Saratoga Springs?
Yes — specifically because of Code 5.13. This is not the case in every Utah city.
KUTV's April 2026 investigation into Utah solicitor laws found that solicitation regulations vary significantly by municipality. Some cities require permits and enforce no soliciting signs strictly. Others have minimal protections. Saratoga Springs falls in the more protective category — no soliciting signs have legal force here.
For the sign to be effective:
- Post it clearly at or near your front entrance
- Make sure it's visible and legible
- Once it's posted, any solicitor who proceeds to knock anyway is in violation of city code
What to Do If Someone Won't Leave
This is worth knowing before you're in the situation.
Stay calm and be direct. You do not need to engage with a sales pitch. "I'm not interested, please leave" is a complete sentence.
You do not have to open the door. The Saratoga Springs Police Department specifically noted in their community reminder: please be cautious about what you say when you answer the door, and it is completely fine to not answer at all.
If they don't leave after being told to do so, that is trespassing. Once you've clearly communicated that you want someone off your property and they refuse to leave, the situation moves beyond a solicitation ordinance violation into potential trespass. Call dispatch: 801-798-5600.
Document it if you can. A quick photo of the person or their vehicle with a license plate gives dispatch useful information.
Why This Matters More in New Construction Communities
Saratoga Springs is one of the fastest-growing cities in Utah. New developments, active builders, and significant in-migration mean the community is consistently adding new residents — many of whom are unfamiliar with local ordinances and don't yet know their rights.
Growing communities attract more door-to-door sales activity, not less. Solar companies, pest control, home security, and internet providers all prioritize new developments. Knowing what the code says when you move in — before the first knock — is simply practical.
This is genuinely one of those things I mention to buyers when they close on a home in Saratoga Springs. Most people don't know these rules exist. Now you do.
Quick Reference: Saratoga Springs Solicitor Rules
| Rule | What It Means |
|---|---|
| Business license required | Every solicitor must have a valid Saratoga Springs city business license |
| Hours | 9am to 9pm only |
| No soliciting signs | Must be respected — ignoring one is a citable violation |
| How to report | Call Saratoga Springs dispatch: 801-798-5600 |
| If they won't leave | Trespass laws apply — call dispatch |
Questions about living in Saratoga Springs? Let's chat →
Frequently Asked Questions
What are the rules for door-to-door solicitors in Saratoga Springs Utah? Under City Code 5.13, all door-to-door solicitors in Saratoga Springs must have a valid city business license, may only knock between 9am and 9pm, and must respect posted no soliciting signs. Violations can be reported to Saratoga Springs Police Department dispatch at 801-798-5600.
Can I make solicitors leave in Saratoga Springs? Yes. If you tell a solicitor you are not interested and ask them to leave, they are required to do so. If they refuse to leave, that becomes a trespass matter and you can call Saratoga Springs dispatch at 801-798-5600.
Does a no soliciting sign work in Saratoga Springs? Yes — specifically because of City Code 5.13. Solicitors in Saratoga Springs are legally required to respect a no soliciting sign posted near your entrance. Ignoring it is a city code violation they can be cited for. This is not the case in all Utah cities, which makes Saratoga Springs' ordinance meaningfully more protective than average.
What hours can solicitors knock in Saratoga Springs? Per City Code 5.13, solicitors are only allowed to knock between 9am and 9pm. Anyone knocking outside those hours is in violation.
Do door-to-door solicitors need a license in Saratoga Springs? Yes. Every solicitor operating in Saratoga Springs is required to have a valid city business license under City Code 5.01.02 and 5.13. You can ask any solicitor at your door whether they have one.
Who do I call to report a solicitor violation in Saratoga Springs? Call Saratoga Springs Police Department dispatch at 801-798-5600.
Related reading:
- New High School Coming to Saratoga Springs: Everything Families Need to Know
- Saratoga Springs Real Estate Market Update: June 2026 Report by Neighborhood
- What to Do Before and After Closing on Your Utah County Home
- Jordan River Trail in Lehi and Saratoga Springs: A Local's Complete Guide
- Fourth of July 2026 in Utah County: Fireworks, Events, and What's New This Year
Sources: City of Saratoga Springs Municipal Code, Title 5, Chapter 5.13 — Solicitors; Chapter 5.01 — General Business License Regulations; Saratoga Springs Police Department — Facebook community reminder, City Code 5.13, reporting number 801-798-5600; KSL / Get Gephardt — Sandy City investigation into Utah solicitor no soliciting sign laws, July 2023; KUTV — Many Utah cities prohibit door-to-door solicitation without authorization, April 2026.
Written by Kat Ashby, Principal Broker and Realtor® at RootQuest Realty LLC in Saratoga Springs, Utah. Kat holds a Utah Division of Real Estate Principal Broker license (Credential #10382396-PB00) — a designation that requires demonstrated experience, additional coursework, and a separate licensing exam beyond the standard agent license. She has been actively selling in Utah County since 2020, with deep experience across Lehi, Eagle Mountain, Saratoga Springs, and the broader Wasatch Front, specializing in buyer and seller representation, new construction, and corporate relocation through Altair Global. She is fluent in English and Portuguese, earned her bachelor's degree in Psychology from Brigham Young University, and lives in the community she sells in.